You may return unopened wallpaper and border within 14 days of the purchase, but all orders are subject to a 30% restocking fee plus shipping costs. Please contact us toll-free number 727-379-2551 (PAPERWALL1) or via email at Sales@WallpaperDiscount.com . Our customer service representatives will be happy to assist you with your return.
PLEASE NOTE: All companies charge a 30% restock fee plus freight charges. These fees are non-refundable.
We do recommend that you purchase an additional amount for any unforeseen circumstances in the future (pets, water, etc.) Please make every effort to measure carefully before ordering. We dislike the return fees as much as you do! .
Damaged or Defective Goods:
We only sell first quality closeout wallpapers but understand that a manufacturer problem sometimes happens and is uncontrollable. In the event your order is damaged or the product is defective, rest assured we here at Wallpaper Discount will replace the order as long as there is still stock available for your items. Please keep all packaging material, notify us immediately Sales@WallpaperDiscount.com or 727-379-2551 and our staff will gladly assist you with the replacement process.
NOTE: We recommend that you inspect all wallpaper and/or border for defects before installation or cutting, for we are not responsible for any costs incurred with the installation of a product defect and there is no reimbursement of any labor costs. Thank You.
Packing and Sending Your Returns:
Once you have obtained your Return Authorization and/or a call tag information from our staff, pack the merchandise along with the original packaging securely in a box. You can use the box the items arrived in, or another box, if you prefer. Our customer service reps will give you complete return instructions.